Shipping policy
Shipping Policy
Last Updated: [4/16/2025]
At Connect Coffee Ohio, we believe in delivering quality and convenience with every order. Below you'll find details about our shipping process to help you know what to expect.
Coffee & Tea Shipping
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Always Free Shipping on all coffee and tea orders within the United States.
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All coffee and tea is freshly roasted to order and typically ships within 1–3 business days.
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Once shipped, orders usually arrive within 3–7 business days, depending on your location.
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You’ll receive a tracking number by email as soon as your order is on its way.
Merchandise Shipping
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Shipping rates for apparel, mugs, and other merchandise are calculated at checkout based on destination and item type.
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Merchandise typically ships within 2–5 business days and arrives in 3–7 business days for domestic orders.
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If your order includes both coffee/tea and merchandise, items may arrive in separate shipments.
Shipping Locations
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We currently ship coffee and tea within the United States.
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Merchandise may be available for international shipping where applicable.
Order Tracking & Issues
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You’ll receive a separate tracking email for each shipment.
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If your order hasn’t arrived within the expected time, or if you experience any shipping issues, please contact us at support@connectcoffeeohio.com with your order number.
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Please ensure your shipping information is correct at checkout — we are not responsible for delays or returns due to incorrect addresses.
Thank you for choosing Connect Coffee Ohio — where every sip is made to connect.
If you have any questions, feel free to reach out to us anytime.
📧 Email: support@connectcoffeeohio.com
🌐 Website: connectcoffeeohio.com